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Terms & Conditions

The Ecological Entrepreneur, legal name WORLD’S NATURAL BALANCE BV, with its registered office at Koningin Elisabethlei 16, 2018 Antwerp, registered in the Crossroads Bank for Enterprises under enterprise number 0740.930.441 (hereinafter “WORLD’S NATURAL BALANCE”), is a consultancy company specialising in advising businesses on a strategic and operational level to develop markets, provide training, and offer coaching (hereinafter “the Services”).

The customer can be any natural or legal person who enters into a contractual relationship of any kind with WORLD’S NATURAL BALANCE within the scope of their commercial, business, craft, or professional activities (hereinafter the “Customer”).

Article 1 - Applicability

1.1 These general terms and conditions apply to any proposal, offer, or agreement between WORLD’S NATURAL BALANCE and the Customer, notwithstanding any specific terms set out in a separate written agreement.
1.2 Entering into an agreement with WORLD’S NATURAL BALANCE constitutes full knowledge of and unconditional acceptance of these general terms and conditions.
1.3 WORLD’S NATURAL BALANCE reserves the right to modify these terms and conditions at any time in line with economic or legal necessities. The new terms will be communicated to the Customer and will automatically take effect after five (5) days.
1.4 The application of WORLD’S NATURAL BALANCE’s terms and conditions excludes the Customer’s general or specific terms.

Article 2 - Agreement

2.1 Proposals and offers from WORLD’S NATURAL BALANCE are non-binding and remain valid for thirty (30) days unless otherwise stipulated. Non-confirmed orders do not bind WORLD’S NATURAL BALANCE.
2.2. An agreement is only established when:
(i) signed by an authorised representative of WORLD’S NATURAL BALANCE, or
(ii) upon execution of the agreement.
2.3 Offers are based on the Customer’s requirements; any changes may revise the agreed price.

Article 3 - Obligations

3.1 WORLD’S NATURAL BALANCE will perform the Services to the best of its ability as an effort-based commitment, not a results-based commitment.
3.2 The Customer must provide timely information and necessary details for service execution. WORLD’S NATURAL BALANCE may suspend Services if the Customer fails to meet this obligation.

Article 4 - Prices

4.1 Services are provided at prices agreed upon in the confirmed offer unless otherwise agreed.
4.2 Prices exclude VAT and other taxes, which remain the Customer’s responsibility. Third-party costs are also excluded.
4.3 WORLD’S NATURAL BALANCE reserves the right to adjust prices annually based on the Consumer Price Index.

Article 5 - Payment

5.1 Invoices are payable within thirty (30) days of the invoice date, unless otherwise stated. Payments are made via bank transfer.
5.2 Prepayments or deposits may be required; failing to pay may suspend Services.
5.3 Invoice disputes must be reported in writing within seven (7) days.
5.4 Late payments make all other outstanding invoices immediately due and may suspend ongoing Services.
5.5 Late payments incur an interest rate of 1% per month and a fixed compensation of 10% of the invoice amount (minimum EUR 250).

Article 6 - Term and Termination

6.1 Services commence upon written confirmation and continue until all Services are delivered and paid for.
6.2 Either party may terminate an indefinite contract with two (2) months’ notice.
6.3 Agreed delivery times are indicative, and delays caused by the Customer or force majeure extend the timeline.

Article 7 - Liability

7.1 WORLD’S NATURAL BALANCE is not liable for indirect or consequential damages unless caused by fraud or gross negligence.
7.2 Liability is limited to the amount paid for the Services in the past six months.

Article 8 - Non-Solicitation

8.1 The Customer agrees not to solicit or hire employees of WORLD’S NATURAL BALANCE for twelve (12) months post-contract. Breach incurs a penalty of EUR 50,000.

Article 9 - Severability

9.1 If any clause is invalid, the remaining terms remain in effect, and parties will replace invalid clauses with valid ones closest to the original intent.

Article 10 - Confidentiality

10.1 Parties must keep exchanged information confidential for one (1) year after termination.

Article 11 - Intellectual Property

11.1 All intellectual property rights developed during Services remain the property of WORLD’S NATURAL BALANCE.

Article 12 - Exclusivity

12.1 No exclusivity applies unless explicitly agreed in writing.

Article 13 - Force Majeure

13.1 Obligations are suspended in case of force majeure. If it persists beyond two (2) months, either party may terminate the contract.

Article 14 - Subsidy Applications

14.1 Customers handle subsidy applications, with WORLD’S NATURAL BALANCE only providing advisory support.

Article 15 - Applicable Law and Jurisdiction

15.1 These terms are governed by Belgian law. Disputes fall under the jurisdiction of Antwerp courts.

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